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How Are We Doing?

Your feedback is very important to us. Won't you please take a moment to complete this short survey and let us know how you think we're doing? If you'd like us to reply to your feedback, please include your contact information in the comments section. Thank you for your time in helping us to improve our service!

If you're completing this survey in response to a particular date of service or staff member, indicate that information here:

Date

Staff

Your Email Address

1. Did you come to Fox Valley Animal Referral Center through the emergency department or for a scheduled appointment with a specialist?

2. Was our facility clean and orderly?

3. Was the staff (receptionists, technicians, and doctors) friendly and helpful?

Please Explain

4. Did you feel comfortable with your doctor and that all your questions were answered to your satisfaction?

Please Explain

5. Do you feel your pet was given the best-possible care? Did we relate to him or her well?

Please Explain

6. Do you feel our fees were appropriate for the services you received?

Please Explain

7. How would you rate your overall experience at Fox Valley Animal Referral Center?

Please Explain

8. Would you ask your family veterinarian to refer you again for any of the other specialty services we offer?

Please Explain

9. Would you recommend our hospital to a friend, neighbor or family member?

Please Explain

10. General Comments

11. May we use your feedback in marketing of Fox Valley Animal Referral Center?